Contact
Write to the shop.
Orders, returns, and questions about a listing. Include an order number if you have one — it is in the Shopify confirmation email.
- Where
- United Kingdom. Online only — there is no counter to visit.
Common questions
Where does my payment go?
Card details, PayPal, Apple Pay and Google Pay are entered on Shopify Checkout, not on this website. We do not see or store your card number. Which methods appear depends on your device and the payment settings on the Shopify store.
Do you sell both new and pre-owned items?
Yes. Every product states New, Used or Refurbished, and used or refurbished pieces include a short grade. Read that grade with the description. Photographs show the actual piece or, for a mixed lot, a fair view of it.
How fast do you dispatch?
From the United Kingdom, usually within two working days after the order is accepted. You get a confirmation from Shopify. Tracking, when the courier provides it, is in that email thread — we do not run a second parcel database on this site.
Can I return something?
For most online purchases you have 14 days after delivery to change your mind, provided the item is unused and as described. Some goods are exempt, including sealed media you have opened. If something arrives faulty or not as described, say so and we will put it right under the Consumer Rights Act 2015.